Fulfillment Service Guarantees That Put Your Business First
Reliable fulfillment is just the start. We go beyond expectations to deliver excellence at every step.
At American 3PL, we believe that your success is our success. That’s why we go beyond standard fulfillment services with ironclad guarantees designed to protect your business. If we make a mistake, we make it right—because we’re committed to accuracy, efficiency, and reliability.
A Fulfillment Partner You Can Rely On
At American 3PL, we understand firsthand how fulfillment mistakes can impact a business. That’s why we built our services around trust, reliability, and shared success.
When your business thrives, so do we. If an error ever occurs, we don’t just correct it—we take full responsibility. Our fulfillment guarantees ensure accuracy, efficiency, and a seamless experience for your customers. And if we ever fall short, we cover the cost and pay a penalty.
That’s the kind of commitment you won’t find anywhere else in the industry.
American 3PL Fulfillment Service Guarantees
Fast & Reliable Receiving
Running out of stock when your products are sitting in a warehouse is unacceptable. Every missed order means lost revenue and unhappy customers.
At American 3PL
We guarantee that all incoming inventory is received, processed, and ready for fulfillment within two business days—keeping your operations smooth and your customers satisfied.
Zero Shrinkage Commitment
Your inventory is the backbone of your business, and every unit matters. Unlike other 3PL that accept shrinkage as routine, we hold ourselves accountable.
We don’t believe in inventory losses.
At American 3PL, our strict zero-shrinkage policy ensures that if any product is lost or damaged in our care, we cover the wholesale cost—so your investment stays protected, and your business keeps moving forward.
Reliable, On-Time Shipping
Speed matters in ecommerce delayed orders can lead to unhappy customers and lost sales. That’s why we ensure fast, dependable shipping that keeps your business running smoothly.
We keep our promises.
At American 3PL, every order ships on schedule according to your service level agreement. Plus, with same-day shipping available until 5 PM, your customers get their orders faster.
100% Order Accuracy
Mistakes in order fulfillment can hurt your reputation and impact customer loyalty. While errors should be rare, they should never cost you.
Precision you can trust.
At American 3PL, we guarantee accurate picking and packing for every order. If an error occurs, we’ll cover the shipping costs to correct it—ensuring a seamless experience for your customers.
Hear What Our Clients Have to Say
The Standard 3PL Model is Failing You
Most 3PL providers operate as faceless, transactional services. They take your money but don’t take the time to understand your business.
That’s not how it should be. Your business—and your customers—deserve better.
How Most 3PLs Fall Short
Long wait times, scripted responses, and no real accountability—leaving you frustrated and unheard.
You're forced into rigid pricing models that don't align with your unique fulfillment needs.
Errors and delays happen too often, and worst of all, you're the one paying the price.
The American 3PL Difference
Our pricing is customized to fit your business, so you only pay for what you need—nothing more.
Our experts are ready to assist you with real solutions, not canned responses.
We aim for perfection, but if we ever make a mistake, we take full responsibility—not you.
Services Other 3PLs Avoid
American 3PL is built to handle the hard stuff. Services that other 3PL avoid are part of our core expertise. From day one, we’ve specialized in tackling complex fulfillment challenges.
In short, if it needs to be done, we can do it.
Specialized services from American 3PL
Hassle-Free Returns
Managing returns is time-consuming. We handle it efficiently, so you can focus on growing your business.
Same-Day Shipping (5 PM Cutoff)
Late orders? No problem. We process and ship orders the same day—because speed matters in ecommerce.
Oversized & Heavy Items
Shipping bulky products is challenging, but we’ve mastered it with years of expertise in handling large shipments.
Kitting & Assembly
Custom orders, subscription boxes, and multi-piece products? We streamline fulfillment to make complex orders simple.
Connect with Us Today
Let’s explore how American 3PL can support your eCommerce business.